Resolving Zero Duration in Live Transcriptions
When using Deepgram's Live Transcription API, a common configuration issue might cause the transcriptions to return with a zero duration. This can often be traced back to incorrect parameter settings when making API requests for live audio processing.
Common Misconfiguration
One frequent warning occurs when the customer sets multichannel=false but also specifies a channels value greater than 1. This indicates that the channels are not being processed independently as might be intended. To accurately transcribe audio with multiple channels and obtain the correct duration, it's crucial to update your API request settings by enabling multichannel processing.
Conclusion
Accurate live transcriptions with proper timestamping rely heavily on correctly setting up multichannel options when needed. Ensuring that multichannel is set to true when dealing with multiple audio channels will prevent issues related to zero duration and ensure the separate channels are properly recognized and processed.
For detailed guidance, refer to our multichannel documentation.